(2) Increase the average number of times a customer buys from you
(3) Increase the average profit per visit
Most businesses make the mistake of focusing on (1). However, that's the most expensive, the most time consuming and the least predictable of the 3 areas.
Most of the time, effort and money you put into that area is wasted on people who are simply never going to be interested in your business.
However, you could invest a fraction of that time, effort and money in encouraging your existing, satisfied customers to come back and see real and significant increases in revenue.
If you could get your existing customers to come back 20% more often, that's the same as finding 20% more clients.
This has always been difficult for businesses to get the contact information for their clients and expensive to contact them.
Not any more!
Important Note: Maintaining contact with your customers is the problem. The solution is to start your own Garden Center / PYO customer club and contact all your customers in less than a minute! This is not rocket science just common sense. If customers get a good product from you they will be back for more if you tell them it’s available. Now you can deliver your news direct to your customers desktop or mobile phone! What do you do when you turn on your computer go to a web site or check your email? Traditionally you would place adverts throughout the season in the local paper or an advert on radio perhaps or worse do nothing. All this reduces your profit. For less than the cost of one newspaper advert this season you could be contacting all your customers and lot more besides for 12 months and increasing to your profit! Contact.co.uk is the most cost effective solution you will find all you have to do is promote it to your customers! Benefits for you Benefits for your customers Stand out from your competition, by using the latest technologies to help you sell / rent your properties.
Even if you think you have all the customers you need you should still think about staying in touch with them. You worked hard to get them it's important you keep them. See "Your Solution".
If you do not look after your customers someone else will!
Example Garden Centers / PYO
Our system has been designed with the police and has a full compliment of functions including Neighbourhood Watch Manager that allows co-ordinators to maintain contact with their members by text and email.
Full Audit Tracking is also part of the system plus numerous security features.
Restaurants contact.co.uk
Fill those cancellations or promote special offers by sending one message to many of your regulars at the click a button.
This is both timely and more efficient (people always read a text message, as soon as they know they’ve received one) and it’s also cheaper than any other type of communication.
You can also use the actual message as a voucher "Hi John, if you bring your mobile phone with this message you will be entitled to your first drink on the house".
Impress your clients with the speed at which you can inform them when a new property comes on the market. It also has the added benefit that your clients will call you, which saves you chasing them, and in turn saves both time and money. Or the potential buyers can text the estate agent with the unique five-digit code found pasted on the For Sale sign, they can then be sent the property details and internal photographs.
Why not combine the ability to send text with the impact of picture messaging? Send potentail customers a picture of their ideal motor at a fraction of the cost of calling their mobile.
Offer an incentive on production of the message when buying the car such as a 12 month MOT or free service.
Plus we offer service reminders - MOT Reminders - Road Tax reminders - motoring membership reminders - newsletters and much more...
Remind students when they have exams or visits to attend. Communicate with parents when there is important school news such as the school is closed unexpectedly or there is a parents evening.
Easily and quickly contact staff with important reminders or messages
Rather than making dozens of costly calls to your mobile work force, with the push of one button, you can alert all of your sales force about any leads, competitor activity or even just price changes.
Most temporary staff and job seekers have mobile phones and email access.
If you send an email or a text message (two way text messages are avaiable) the available interested candidates will contact you.
Deliver critical messages promoting happy hours, special events and special offers. You can also use the actual message as an incentive to attract customers on a certain night "Hi John, if you bring your mobile phone with this message you on New Years Eve, you can have your first drink for free".
Simply send the customer a text message to let them know the estimated time of arrival. This will save your delivery man waiting for someone to arrive to sign for the parcel and save your office / drivers from many unnecessary phone calls.
As well as saving money on telephone calls it give your customers a better service and saves your drivers from having to make return trips.
We currently have a company who uses our service to allocate jobs and accommodation to 50 engineers out in the field carrying out portable appliance testing.
This is cheaper and easier for you, and there is no risk of you calling the patient at an inconvenient time.